When placing orders with ecoeats, we charge some fees to make it possible to deliver your food with zero emissions, pay the Riders that work with us for their time and process card payments.
🚵 Delivery Fee
We charge a delivery fee that allows us to pay the Riders that work with us for their time. Your delivery fee is higher if it will take longer for a Rider to deliver the food to you. Certain restaurants will set their delivery fee higher.
Sometimes, when we're very busy, we'll increase our delivery fees.
🎟 Service Fee
We charge a service fee that is worth 10% of your basket, with a minimum of 49p and a maximum of £1.49. Only shows up on Delivery Orders.
📖 Small Order Fee
We need your basket to be a certain size before we can get the restaurant to prepare it for delivery. If you've spent less than than the minimum amount, we'll add a fee to bring your order up to that value. Just add more food & drink to your basket to remove this fee!